Month: April 2012

  • CILIP’s draft Body of Professional Knowledge and Skills

    As part of their Future Skills Project, CILIP has recently invited members to feed back on the first draft of the revised Body of Professional Knowledge and Skills. I have already submitted my comments using the online form, but I thought it would be useful to spend a little longer reviewing the document. The proposed…

  • Great expectations: library search through the eyes of the user

    I recently ran a usability study for our new library discovery and delivery system. Despite being proprietary software, the system is reasonably customisable and we wanted to make sure that our implementation decisions were sound and the resulting site was as usable as possible. We invited a group of University students, academics and researchers and…