Tag: usability

  • Great expectations: library search through the eyes of the user

    I recently ran a usability study for our new library discovery and delivery system. Despite being proprietary software, the system is reasonably customisable and we wanted to make sure that our implementation decisions were sound and the resulting site was as usable as possible. We invited a group of University students, academics and researchers and…

  • Usability Testing Demystified

    A useful refresher on how and, more importantly, why to do usability testing from A List Apart. A few lines that jumped up: Focusing on the behavior you’re interested in observing is easier than trying to select for market segmentation or demographics. Though only one person from the team moderates, as many people from the team…

  • Writing Usability Requirements and Metrics

    Another useful article in Usability in the shape of a Q&A post. It has reminded me of the importance of going back to the system/user requirements when putting together a usability evaluation. It’s easy to leave part of this behind and just pluck up evaluation scripts from nowhere, but the evaluation kind of loses its…